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NEXTGEN.KE. WHAT YOUNG KENYA ACTUALLY GETS.

NEXTGEN.KE. WHAT YOUNG KENYA ACTUALLY GETS.

The government says 100,000 young Kenyans. The portal says 500, applications closed sixteen days before the launch, and the graduates who've already done this want to talk about the stipend.

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CSAT vs NPS vs CES: The Patient Feedback Metrics That Actually Mean Something

CSAT vs NPS vs CES: The Patient Feedback Metrics That Actually Mean Something

A patient once gave me a perfect satisfaction score, then quietly let her prescription lapse two weeks later. CSAT, NPS, and CES sound interchangeable. They are not, and the difference decides who stays.

Joan Kiara • 7 min read

A patient's hands hold a phone showing a friendly chat with their pharmacy, a medication package and glass of water on the table beside them.

Patient Retention Strategies That Actually Work in 2026

One patient texted a single word: cancel. She stayed, not because of a discount, but because someone finally listened. Here is why patients really leave, and the support that keeps them in care.

Joan Kiara • 8 min read

Close-up of a healthcare worker administering a GLP-1 (Ozempic-style) weight-loss injection into subcutaneous belly fat, illustrating Ozempic use in Kenya.

THE OZEMPIC BODY. THE REAL VERSION.

The weight-loss injection everyone in Nairobi is whispering about, and what it's actually doing to young Kenyan bodies.

Joan Kiara • 8 min read

kenya-graduates-cant-find-work

WHY KENYAN GRADUATES CAN'T FIND WORK.

Graduate unemployment in Kenya has become the normal first chapter after campus, not the exception.

Bildad Oyugi • 8 min read

Inside Nairobi's Fake Sneaker Economy

Inside Nairobi's Fake Sneaker Economy

What a KSh 20 million raid at RNG Plaza revealed about how young Kenya really shops.

Bildad Oyugi • 8 min read

THE NEW NTSA INSTANT FINES LAUNCHED. THEN A COURT FROZE THEM.

THE NEW NTSA INSTANT FINES LAUNCHED. THEN A COURT FROZE THEM.

Cameras, instant SMS fines, seven days to pay. Then a court hit pause. Here's what it costs, who pays, and where things stand.

Bildad Oyugi • 8 min read

FINANCE BILL 2026: WHAT IT ACTUALLY MEANS FOR YOUNG KENYANS.

FINANCE BILL 2026: WHAT IT ACTUALLY MEANS FOR YOUNG KENYANS.

The phone in your hand, the money in your M-Pesa, the clothes from Gikomba. Here's what the bill touches.

Bildad Oyugi • 8 min read

Young Kenyan student holding a phone showing the HELB shortcode *642# outside Kenyatta University, surrounded by Kenyan shilling notes in an Untitled Media editorial collage.

HELB Is Open Again. Here’s What the New Money Means for Your Loan.

HELB opened 2026/2027 applications on June 1 with a record KSh 58 billion.

Bildad Oyugi • 8 min read

What the Matatu Strike Cost a 24-Year-Old in Nairobi

What the Matatu Strike Cost a 24-Year-Old in Nairobi

The strike lasted two days. The cost to young Nairobi commuters will last longer.

Bildad Oyugi • 6 min read

VIDEO FRANCHISE

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Conversations, reactions, stories, and culture in motion across the Untitled ecosystem.

Kenya and Tanzania Before and After Independence

Kenya and Tanzania Before and After Independence

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This is WHY People DON'T Take Religion Seriously Anymore

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This is WHY People DON'T Take Religion Seriously Anymore

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Kenyan Rappers Ranked From Best to Worst

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Kenyan Rappers Ranked From Best to Worst

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